Level 4 has supported Senior Management at five of the top six banks in the U.S. to provide assistance in the following specific areas:

  • Review current demand intake and software estimation processes; recommend process; improvementsandsupport implementation of process improvements. Typical results: Reduced costs of estimation by 50%; improved estimation accuracy to within 20% (high level); and 10% (scope level).

  • Review current IT performance versus industry benchmarks; recommend process or organizational changes as appropriate; prepare briefings for both IT and business units. Typical results: Improved software development efficiency by 20%; significantly increased business unit satisfaction with IT development group.

  • Assist in release planning; resource allocation; quality oversight; and large mergers/acquisitions.

In addition to our industry expertise, we have a large industry specific metric
database of benchmark data for the financial sector.

Downloads: ( Click on image to download )

Case Study – Wells Fargo
Case Study – Verizon
Case Study – Mastercard
Case Study – Ernst and Young
Case Study – USAA
Case Study – Boston
Case Study – AT & T
Case Study – First Union Bank